in the eye of the storm confronting kentucky's

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kentucky community & technical college system In the Eye of the Storm VISION To create a comprehensive community and technical college system recognized as the nations best. MISSION The mission of the Kentucky Community and Technical College System (KCTCS) is to improve the quality of life and employ- ability of the citizens of the Commonwealth by serving as the primary provider of the following postsecondary education pro- grams, training and services:
Certificate, diploma, associate degree, and transfer programs; Workforce training to meet the needs of existing and new businesses and industries; Remedial and continuing education;
Short-term, customized training for business and industry; Adult education; and
Associated services such as student financial aid and counseling. The 1997 Postsecondary Education Im- provement Act, which created KCTCS, represented an ambitious agenda to provide businesses and industries with the competi- tive edge they need to succeed in the global economy. By combining the states public two-year colleges into a comprehensive, flexible and responsive system, KCTCS now serves as Kentuckys primary catalyst for economic development. During the 2005/2006 academic year KCTCS had an enrollment of 86,475 students in credit programs, served 4,700 businesses, and enrolled over 44,500 adults in workforce training courses. KCTCS views postsecondary education as a crucial resource to promote economic development and workforce training by forging partnerships between college and businesses to provide Kentucky workers with the skills they need today, and to help industries and individuals develop the capa- bilities they will need tomorrow. Since its inception, KCTCS has become the largest provider of workforce training by creating more than 600 new program options that culminate in certificates, diplomas or associate degrees. All of the new programs are occupational/technical in nature and increase the skill levels of Kentucky workers. In addition to offering a wide array of academic and technical programs aligned to workplace needs, KCTCS colleges pro- vide customized training for business and industry. Kentucky companies of all sizes and types, as well as many public agen- cies rely on the Community and Economic Development teams at KCTCS colleges to design and deliver high-quality, cost-effec- tive training that improves the performance of companies and employees. As the states leader in workforce development, KCTCS prepares Kentucky businesses for the chal- lenges of the global economy, and builds the foundation of a bright economic future for all Kentuckians. 16 Colleges 65 Campuses kentucky community & technical college system In the Eye of the Storm 1 Table of Contents Introduction.............................................................................................3
Acknowledgements.................................................................................4
CEO.Dialogue.Session.Methodology...................................................5
Participants..............................................................................................6
Executive.Summary.-.Key.Findings................................................... 13 Economic and Workforce Challenges.....................................................................................................13 Labor Pool Challenges ..................................................................................................................................14 Operational Obstacles ..................................................................................................................................15 Community Leadership Challenges ........................................................................................................15 Partnering Focus Areas ................................................................................................................................15 Executive.Summary.-.Recommendations......................................... 16 Public Policy Observations .........................................................................................................................16 KCTCS ...............................................................................................................................................................17 Executive.Summary.-.Conclusions.................................................... 18
CEO.Dialogue.Sessions.Statewide.Data............................................ 19
KCTCS.Colleges................................................................................... 36 36 Kentucky Community and Technical College System 300 North Main Street Versailles, KY 40383 877.KCTCS.4U (toll-free) 877.528.2748 859.256.3100 KCTCS COLLEGES
Ashland Community and Technical College www.ashland.kctcs.edu 800.928.4256 (toll-free) Big Sandy Community and Technical College www.bigsandy.kctcs.edu 888.641.4132 (toll-free) Bluegrass Community and Technical College www.bluegrass.kctcs.edu 866.774.4872 (toll-free) Bowling Green Technical College www.bowlinggreen.kctcs.edu 800.790.0990 (toll-free) Elizabethtown Community and Technical College www.elizabethtown.kctcs.edu 877-246-2322 (toll-free) Gateway Community and Technical College www.gateway.kctcs.edu 859.441.4500 Hazard Community and Technical College www.hazard.kctcs.edu 800.246.7521 (toll-free) Henderson Community College www.hencc.kctcs.edu 800.696.9958 (toll-free) Hopkinsville Community College www.hopkinsville.kctcs.edu 270.707.3700 Jefferson Community and Technical College www.jefferson.kctcs.edu 502.213.5333 Madisonville Community College www.madisonville.kctcs.edu 270.821.2250 Maysville Community and Technical College www.maysville.kctcs.edu 606.759.7141 Owensboro Community and Technical College www.owensboro.kctcs.edu 866.755.6282 (toll-free) Somerset Community College www.somerset.kctcs.edu 877.629.9722 (toll-free) Southeast Kentucky Community and Technical College www.southeast.kctcs.edu 888.274.SECC (toll-free) West Kentucky Community and Technical College www.westkentucky.kctcs.edu 270.554.9200 KCTCS COLLEGES kentucky community & technical college system In the Eye of the Storm 35 CEO DIALOGUE SESSIONS STATEWIDE DATA - PARTNERING FOCUS AREAS What three areas do you believe your partnering with the College can improve the regions chances for economic success? Rank Responses Total % 1 Provide management / supervisory-level training 62 20% 2 Skilled manufacturing training programs and graduates 52 17% 3 Increased support of the healthcare industry labor pool 51 17% 4 Provide computer application and IT training for current employees 45 15% 5 Increase the labor pool of qualified technically- skilled trade employees 45 15% 6 Enhance internship and co-op programs 45 15% 7 Continue to work with business to identify employers specific needs 45 15% 8 Provide job specific training programs 40 13% 9 Support the growth of the regions economic development 36 12% 10 Increase awareness of career opportunities and career advancement paths 34 11% 11 Continue College/ KCTCS communication with B&I to partner to meet workforce competitiveness needs 32 11% 12 Improve current and future employees communication skills 29 10% 13 Workforce qualification certification programs 29 10% 14 Coordinate 2- and 4-year college efforts to increase higher ed graduates in the region 27 9% 15 Develop a leadership mentoring program 25 8% 16 Increase the availability of night and weekend programs 22 7% 17 Increase awareness of the services that the College and KCTCS can provide partners 21 7% 18 Promote education, work ethic, and professionalism to students and the community 18 6% 19 Provide manufacturing operational and quality improvement training 17 6% 20 Focus on strategies to grow the labor pool of qualified, entry-level employee candidates 16 5% 21 Coordinate K-12 and College efforts to ensure better prepared workforce 16 5% -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. 45 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm INTRODUCTION Add to this stormy mix the results of a re- cent KCTCS statewide market study which revealed that of the two million Kentucky adults between ages 19-54, 1.34 million do not have a baccalaureate degree; of those 1.34 million who do not hold a baccalaure- ate degree, only 14 percent are seriously considering furthering their education. In addition, Kentuckys alarming high school dropout rate coupled with the lack of college and workforce readiness among graduating high school seniors increases the states vulnerability to the approaching storm. And we are not alone. Other states are experiencing similar forces. In fact, much national attention has been paid to these issues and a number of reports have been released that clearly outline the problem in a larger context. These reports will be referenced throughout this document. Clearly, the challenges before us are great. So how do we prepare for the approaching storm? At KCTCS, we are implementing a multi- faceted strategy to align our educational and workforce training programs with the needs of the states businesses and indus- tries. The candid discussions in the CEO dialogues were invaluable to our efforts. I thank each participant for investing in this far-reaching initiative and championing the effort to make Kentuckys workforce more competitive in the global economy. We re- alize the storm is approaching and the best protection is found in collective action. Sincerely, Michael B. McCall, Ed.D KCTCS President 34 3 Having spent time on the ocean, I am ever mindful that even the calmest winds and fairest weather may conceal a brewing storm. In the eye of a storm, winds are eerily calm, little or no precipitation falls, and the sun may even shine. But outside this tranquil center, a storm is building pressure for a devastating landfall. This image appropriately describes the powerful forces encircling Kentucky and threaten- ing our position in the globally competitive marketplace. With these forces in mind, I traveled every corner of the state over the past several months to conduct dialogues with lo- cal CEOs and executive business leaders to identify additional ways the Kentucky Community and Technical College System (KCTCS) can improve workforce readiness, to boost the Commonwealths potential for economic development. More than 300 participants attended sessions held at each of our 16 colleges, as well as our System Of- fice in Versailles. Each session produced similar stories with regional nuances. Business and industry leaders recognize technology has erased virtually all borders. Todays workers must use their heads more than their hands, and embrace life-long learning in order to survive. Moreover, Kentuckys workforce is chang- ing dramatically. By 2025, Kentuckys work- ing-age population will decline by seven percent, while the number of citizens 65 years and older will increase more than 64 percent. We face a potential loss of 100,000 workers as Baby Boomers retire. The major- ity of jobs and careers they leave behind will require workers with specialized training, degrees and certificates, most at the two- year college level. CEO DIALOGUE SESSIONS STATEWIDE DATA - KENTUCKY COMMUNITY LEADERSHIP What do you see as the top three challenges to building a next generation of Kentucky community leaders that will assist our communities to grow and prosper? Rank Responses Total % 1 Grassroots program (home and school) to teach commitment to group, not self 86 28% 2 Loss of potential young leaders to other states 79 26% 3 Ensuring a large pool of people who have attained a proper level of education 71 23% 4 Recruitment and mentoring of young prospects 70 23% 5 Lack of a formalized program to recruit and train new leaders 68 22% 6 Retaining potential leaders who move out of the area due to consolidation of corporations 54 18% 7 Political leaderships lack of a defined vision of the future of the state 46 15% 8 Improve political/business climate 31 10% 9 Building awareness of the roles and opportunities 30 10% 10 Limited commitment of corporate community to focus on the issue 29 10% 11 Lack of open-mindedness for change 23 8% 12 Involvement and coordination of the educational systems efforts 22 7% 13 Balancing quality of life issues and employment/ workload responsibilities 21 7% 14 Public sector more willing to work with private sector 17 6% 15 Build a committed workforce with a strong work ethic, core values 17 6% -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. 48 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm ACKNOWLEDGEMENTS The Clements Group Robert LePage Executive Vice President Geoff Little Senior Consultant College Leadership Dr. Gregory D. Adkins Ashland Community and Technical College President/CEO Dr. George D. Edwards Big Sandy Community and Technical College President/CEO Dr. Jim Kerley Bluegrass Community and Technical College Interim President/CEO Dr. Nathan Hodges Bowling Green Technical College President/CEO Dr. Thelma J. White Elizabethtown Community and Technical College President/CEO Dr. G. Edward Hughes Gateway Community and Technical College President/CEO Dr. Kathy Smoot Hazard Community and Technical College Interim President/CEO Dr. Patrick R. Lake Henderson Community College President/CEO Dr. James E. Selbe Hopkinsville Community College President/CEO Dr. Anthony L. Newberry Jefferson Community and Technical College President/CEO Dr. Judith L. Rhoads Madisonville Community College President/CEO Dr. Augusta A. Julian Maysville Community and Technical College President/CEO Dr. Jackie Addington Owensboro Community and Technical College President/CEO Dr. Jo Marshall Somerset Community College President/CEO Dr. William B. Bruce Ayers Southeast Kentucky Community and Technical College President/CEO Dr. Barbara M. Veazey West Kentucky Community and Technical College President/CEO 4 33 CEO DIALOGUE SESSIONS STATEWIDE DATA - TECHNOLOGY OBSTACLES What are the top three technology obstacles that are impacting your organizations competitive efforts? Rank Responses Frequency Percent 1 Implementing new software applications 15 31% 2 Lack of workforce with basic computer literacy, cost of training 15 31% 3 Recruitment of IT professionals 13 27% 4 Overuse/proper use of email 11 23% 5 Upgrading current IT infrastructure 10 21% 6 Allocating additional fiscal resources to support IT 8 17% 7 Complex training and costs 4 8% 8 Fostering employees use of the computer to analyze and build solutions versus surfing the web 4 8% 9 Capital cost 3 6% 10 Adopting and implementing internet and e- commerce strategies 3 6% 11 Using systems effectively, getting the right information 3 6% 12 Adequate bandwidth 2 4% 13 Automation control software and hardware 2 4% 14 Managing the network 2 4% 15 Systems to support government reporting 2 4% 16 Data entry - inadequate 1 2% 17 Developing electronic health records 1 2% 18 Downtime 1 2% 19 Enough diagnostics and repair techs able to use new technologies 1 2% 20 Information overload 1 2% 21 Integration of currently discreet programs 1 2% 22 Preparation of proper construction documents 1 2% 23 Process technology 1 2% 24 Use IT to perform remote work; service restoration, meter reading, electronic diagnostics 1 2% -Percentage is calculated by dividing the number of responses by the total number of partici- pants responding to the question -48 CEO Dialogue Participants -Note: Question asked at only three of the CEO Dialogue Sessions 24 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm CEO DIALOGUE SESSION METHODOLOGY With the assistance of The Clements Group, L.C., a resource and workforce development consulting firm based in Salt Lake City, Utah, KCTCS President Michael B. McCall conducted a series of focused CEO Dialogue Sessions. The primary objectives were to establish a systematic approach to gathering counsel and advice from business and industry leaders, to identify workforce and competitive chal- lenges they face, and to determine partner- ing opportunities at each of the 16 KCTCS colleges and the System Office. Dialogue participants were asked a series of questions in a closed-response format fol- lowed by a group discussion in the follow- ing topical areas:
Economic, and Workforce Challenges
Labor Pool Challenges
Operational Obstacles
Community Leadership Challenges
Partnering Focus Areas The summary findings presented in this report represent the opinions of 306 session participants. Each participant was assured his/her comments would be kept in con- fidence and any quotations used in this summary would not be attributed to any specific respondent. 32 5 CEO DIALOGUE SESSIONS STATEWIDE DATA - ENERGY ISSUES What are the top three energy issues that are impacting your organizations competitive efforts? Rank Responses Total % 1 Increasing price of gasoline/ transportation fuel 166 69% 2 Escalating electricity costs 77 32% 3 Increasing natural gas costs 67 28% 4 Increasing operating cost resulting increase in raw materials 31 13% 5 Observing energy policy, regulations and incentives to adopt new alternative sources 24 10% 6 Inability to pass additional cost to customers in a very competitive global market 20 8% 7 Increasing regulations and regulatory mandates 20 8% 8 Cost of transportation 16 7% 9 Unreliable system, power grid deteriorating, resulting storm-related outages 15 6% 10 Higher operating costs 15 6% 11 Managing price fluctuate and cost issues 11 5% 12 Limited energy policy and incentives to adopt new energy saving solutions 11 5% 13 Lack of training on energy efficiency strategy and tax credit benefits 9 4% -Percentage is calculated by dividing the number of responses by the total number of participants responding to the question . -241 CEO Dialogue Participants 29 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm PARTICIPANTS Jim Blair FP International Hopkinsville, KY Eddie Blakeley The Independent Ashland, KY Peggy Blankenship Realty One USA Inez, KY Mark Boggess Camping World, Inc. Bowling Green, KY Tony Bohn Baptist Hospital East Louisville, KY Kevin Booth The Hines Group Owensboro, KY Jane Bowen Rohm and Haas Company Louisville , KY Norm Bradley SEKRI Corbin, KY Steve Branscum Branscum Construction Company Russell Springs, KY Fred Brashear Hyden Citizens Bank Hyden, KY Gary Braswell MPD, Inc. Owensboro, KY Bonnie Browning Schroeder Publishing Company, Inc. Paducah, KY Terry Brownson Wendell Foster Center Owensboro, KY Steve Buchanan Amfine Chemical Hopkinsville, KY Tom Burnett Ashland Office Supply Ashland, KY Jeff Carpenter Bryant Distributing Owensboro, KY Kevin Carrico National City Bank Owensboro, KY Estill Lee Carter Music Carter Inc. Prestonsburg, KY Garland Certain United Community Bank Morganfield, KY Lisle Cheatham City of Greensburg Greensburg, KY Dallas Clark Clark Distributing & Western KY Coca-Cola Oakland, KY Bill Clements Hilliard Lyons Investments Henderson, KY 6 31 Jerry Abramson City of Louisville Louisville, KY Matt Adams Bando USA, Inc. Bowling Green, KY Dave Adkisson Kentucky Chamber of Commerce Frankfort, KY Kenny Allen Highland #9 Mine, Peabody Energy Waverly, KY Paul Altimeir Unilever Best Foods North America Owensboro, KY Todd Anderson The Anderson Group Ron Anglin Huish Detergents Bowling Green, KY Neil Archer Arch Environmental Paducah, KY Vance Arnold Scott Ashworth Kentucky Rebuild Corporation Independence, KY Scott Audus Independence Bank Henderson, KY Benny Ray Bailey East Ky. Health Services Center Hindman, KY Aubrey Bailey First State Financial Middlesboro, KY Ernie Baker American National Rubber Company Cadiz, KY Rick Ball RC Components, Inc. Bowling Green, KY Ron Barbe Ventra Plastics Inc Russellville, KY Avi Bear Oven Art, Inc. Cynthiana, KY David Beck Hills Pet Nutrition, Inc. Bowling Green, KY Mary Begley Kentucky Power Hazard, KY Joe Bennett Harlan/Cumberland Coal Grays Knob, KY Gary Bentle Thomson Learning Independence, KY Brian Blackford Clopay Plastic Products Company Augusta, KY CEO DIALOGUE SESSIONS STATEWIDE DATA - OPERATIONAL OBSTACLES What are the top three operational obstacles that are impacting your organizations competitive efforts? Rank Responses Total % 1 Increasing healthcare costs 69 23% 2 Access to a pool of skilled and technically-skilled labor 67 22% 3 Taxes, government intervention, and regulations 64 21% 4 Recruitment of qualified employees 59 19% 5 Limited work ethic and loyalty of employees 53 17% 6 Staying current, and soaring cost of advances in technology and equipment 46 15% 7 Increasing prices of raw materials 45 15% 8 Increasing wage and benefits pressures in face of competition 44 14% 9 Increasing production and operational effectiveness 37 12% 10 Limited education of current workforce 35 12% 11 Increasing global competition 33 11% 12 Retention of workers 31 10% 13 Access to capital to expand efforts 27 9% 14 Limited IT infrastructure and increasing costs 26 9% 15 Managing significant changes to the traditional business models and practices 24 8% 16 Escalating and fluctuating energy costs 21 7% 17 Attendance (FMLA) 16 5% 18 Access to proper training programs with strong ROI 14 5% 19 Transportation; cost of transporting goods and worker commutes 13 4% 20 Communication across the entire organization 11 4% 21 Qualified management, lack of succession planning 11 4% -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. 67 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm Jim Combs Walle Corporation Charlene Combs Data Futures Harlan, KY Ernestine Cornett WYMT-TV Hazard, KY Steve Cox First United Bank of Hopkins County Madisonville, KY Carla Craft iPay Technologies LLC Elizabethtown, KY Linda Craft Mary Breckenridge Health Care Hyden, KY Larry Craig US Army Corps of Engineers Jamestown, KY Larry Cranfield First Southern National Bank Stanford, KY Frank Crockett Kentucky Power Ashland, KY Earl Croushorn Croushorn Equipment Harlan, KY Mahlon Crowley GE Aircraft Engines Madisonville, KY Linda Dalton DTR Inc. Ashland, KY Karen Dane Pogue Group Greenville, KY Barry Davidson Vincent Industrial Plastics, Inc. Henderson, KY Bruce Davis Big Sandy RECC Paintsville, KY Clay Parker Davis Citizens National Bank Somerset, KY Lynn Davison iLevel of Weyerhaeuser Chavies, KY Reno Deaton Carroll County Development Corp Carrollton, KY John Domsic Vincent Industrial Plastics, Inc. Henderson, KY Dennis Dorton Citizens National Bank Paintsville, KY Rayburn Doss Doss Fuelco Inc. Rosspoint, KY Carol Dozier Fleming County Hospital Flemingsburg, KY Tim Dukes Trover Foundation Madisonville, KY Angie Duncan Integra Bank Madisonville, KY Mike Eddings Modern Welding Madisonville, KY Sharon E. Edwards Fort Campbell Army Post Fort Campbell, KY Jeff Eger Sanitation District #1 Ft. Wright, KY Thomas Eickhoff Grupo Antolin Kentucky Hopkinsville, KY Susan Ellis Highlands Regional Medical Center Prestonsburg, KY Robert Elliston Turfway Park Florence , KY Terry Emrick Henderson National Bank Henderson, KY Cathy Epperson Adanta Somerset, KY Mike Eubanks U S Bank Madisonville, KY Tisha Evans Ramey-Estep Home Ashland, KY Barry Eveland Rocket Oil Company Madisonville, KY Jonathon Everhart Honeywell International Metropolis, IL Joe Ewalt Kentucky League of Cities Lexington, KY Alvin Farris OSRAM Sylvania Winchester, KY Mark Ferguson Raytheon Corporaton Louisville, KY Lynn Fisher Catalyst Learning Company Louisville, KY Lloyd Ford Muhlenberg Community Hospital Greenville, KY Don Fraher Pella Windows and Door Murray, KY Joe Framptom Paducah Bank & Trust Paducah, KY Bob Fulkerson Bank of KY Crestview Hills, KY 30 7 CEO DIALOGUE SESSIONS STATEWIDE DATA - OCCUPATIONAL SHORTAGE What are the top five occupational areas in which the region is facing the most severe employee shortages? Rank Responses Total % 1 Nurses 188 62% 2 Medical technical professions (PT, OT, ST, Pharmacist, Hygienist) 108 36% 3 Teachers / educators 97 32% 4 Skilled trades (electrical, HVAC, etc.) 95 31% 5 Information technology (certified) 90 30% 6 Skilled manufacturing, technical entry-level 84 28% 7 Mechanical, electrical, and other engineers 82 27% 8 Industrial maintenance technician 66 22% 9 Mid managers / supervisors 54 18% 10 Customer service (retail, hospitality, call center) 51 17% 11 Physicians 50 16% 12 Truck drivers and operators 44 14% 13 Coal, entry-level 34 11% 14 Financial services 27 9% 15 Construction (surveyors, certified soil & concrete testers, plan readers) 24 8% 16 Welders 22 7% 17 Mechanics 19 6% 18 Service technicians 14 5% -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. 36 areas were identified by the participants kentucky community & technical college system In the Eye of the Storm Joseph Gross St. Elizabeth Medical Center Edgewood, KY Jeff Groves Groves Construction Madisonville, KY Craig Guess Vanguard Contractors Paducah, KY Lowell Guthrie Trace Die Cast Inc. Bowling Green, KY Jerry Haase Canteen Service Company Owensboro, KY Phil Hall Marathon Petroleum Catlettsburg, KY Diana Hall Carroll Engineering Co. Harlan, KY Jerry Hall Carroll Engineering Co. Harlan, KY Lyle Hanna Hanna Resource Group Lexington, KY Robert Harper Cincinnati Machine Hebron, KY Charlene Harris First National Bank of Russell Springs Russell Springs, KY Len Hatterman American Woodmark Corporation Monticello, KY David Haynes Weyerhaeuser Henderson, KY Nicey Hazen Tri-Cities Chamber of Commerce Grays Knob, KY Sharon Hendrickson Kentucky River Comprehensive Care Jackson, KY Bob Hendrickson The Ledger Independent Maysville, KY Doug Hendrickson Limestone Properties Maysville, KY Derrick Herndon JESCO Electric Hopkinsville, KY Henry Heuser, Jr. UniStar Charles Hicklin Par 4 Plastics, Inc. Marion, KY Karen Hill Baptist Healthcare System Lexington, KY John Hodge, Jr. Century Construction Erlanger, KY Phil Fultz AK Steel Ashland, KY Ted Gaither AGC Automotive America Elizabethtown, KY Rick Games Elizabethtown-Hardin County Industrial Foundation Elizabethtown, KY Ray Genet Whayne Supply Pikeville, KY Demetrios Georgacopoulos Emerson Power Transmission Maysville, KY Ann Getting 3M Cynthiana Cynthiana, KY David Gibson Commonwealth Agri-Energy Hopkinsville, KY Rick Gideon Ecommerce Hopkinsville, KY Christopher Goddard HealthPoint Family Care Newport, KY Tim Goff Audubon Metals Henderson, KY Hal Goode Springfield/Washington County Economic Development Offices Springfield, KY Kevin Goodman ACK Controls Inc. Glasgow, KY Mark Gordon Our Lady of Bellefonte Hospital Ashland, KY William D. Gorman Hazard TV Cable Company Hazard, KY Claude Gozia Maintainer Hopkinsville, KY Barry Grace Barton Brands Ltd. Owensboro, KY David Gray Hardin Memorial Hospital Elizabethtown, KY Jim Greene Atlantic India Rubber Company Hager Hill, KY Roger Griggs Union Springs Union, KY Michael Gritton KentuckianaWorks Louisville, KY John Gross Cingular Wireless Grayson, KY 8 29 PARTICIPANTS CEO DIALOGUE SESSIONS STATEWIDE DATA - LABOR POOL: SUPERVISORY LEVEL Do you anticipate the region having a large enough pool of qualified supervisory-level candidates from which to draw employees in the next 18 months? In the next three years? -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. kentucky community & technical college system In the Eye of the Storm Tim Holbrook Kings Daughters Medical Center Ashland, KY Donnie Holland Benson International Cadiz, KY Charles Housley Appalachian Regional Hospital Hazard, KY Kim Houston Nelson County Economic Development Agency Bardstown, KY Jim Huber Nor-Com Hebron, KY David Hudson Hudson Toyota Chrysler Dodge Jeep Madisonville, KY Mary Beth Hudson Wacker Polymer Bloomington, IL Ronald L. Jackson Kentucky Automobile Dealers Association Frankfort, KY Kelly Jenkins Crittenden County Health Systems Marion, KY Cindy May Johnson East KY Broadcasting Pikeville, KY Buddy Johnston ICG Hazard LLC Hazard, KY Tony Jones TJs Storage Trailers Hopkinsville, KY Ken Jones Home Federal Harlan, KY Rick Jordan LSI Images Erlanger, KY Randy Justice Wal-Mart Super Center Ashland, KY Jack Kain Jack Kain Ford Versailles, KY Jerry Kanney Interstate Natural Gas Pikeville, KY David Keele DEK Construction Paducah, KY Debbie Keene Lone Mountain Processing St. Charles, VA Marshall Kellow Hopkinsville Electric System Hopkinsville, KY John Kelly Pan-Oston Company Bowling Green, KY J. P. Kelly Triangle Enterprises Paducah, KY Janice King Community Trust Bank Hazard, KY Joy Knight Kentucky Hospital Association Louisville, KY Gerald Kowzan Consol Mousie, KY Herb Krase Toyotetsu America, Inc. Somerset, KY Ric Ladt PEBCO Paducah, KY Kevin Lance Remington Arms Hickory, KY Mike Land Dunlap Sunbrand International Hopkinsville, KY Art Lattanzi Louisville Forge and Gear Works, LLC Georgetown, KY Buck Lay B&H Towing Paducah, KY Glenn Leveridge Chase, Inc. Lexington, KY Ancil Lewis Big Sandy Healthcare Prestonsburg, KY Mary Jo Lewis Jackson Purchase Medical Center Mayfield, KY Hank List Kentucky Association of Manufacturers Louisville, KY Richard E. Litrov Pedia Research Owensboro, KY Lorna Littrell Sunrise Tool & Die, Inc. Henderson, KY Steve Lochmueller Sumerset Houseboats Somerset, KY Kathy Long Marshall County Hospital Benton, KY Heath Lovell Alliance Coal Morganfield, KY David Loving Meadowview Regional Medical Center Maysville, KY Doug Lowe Koppers Industries, Inc. Guthrie, KY Laura Lyons ATech Walton, KY Rich Maddux Propulsys, Inc. Hopkinsville, KY 28 9 CEO DIALOGUE SESSIONS STATEWIDE DATA - LABOR POOL: TECHNICALLY SKILLED Do you anticipate the region having a large enough pool of qualified trade/technically-skilled candidates from which to draw employees in the next 18 months? In the next three years? -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. -284 CEO Dialogue Participants kentucky community & technical college system In the Eye of the Storm Kimberley Maffett Norton Healthcare Louisville, KY Danny Maggard Kentucky River Properties Hazard, KY Elaine Maholchic iPay Technologies LLC Elizabethtown, KY Don Martin AgriFuels Brandenburg, KY Sharon Martin AgriFuels Brandenburg, KY Barry Martin Primary Care Centers of Hazard Hazard, KY Paul Matney TECO/Perry County Coal Hazard, KY Todd Matthews Scott, Murphy & Daniel, LLC Bowling Green, KY Fred May US Bank Owensboro, KY Mike Mazzone New Page Wickliffe, KY Barclay McCoy McCoy & McCoy, Inc. Madisonville, KY Dan McIntyre Jackson Wholesale Jackson, KY Stephen McKenzie LaFarge Grand Chain, IL Harold McKinney McKinney Tire Warehouse Ashland, KY Jack McNeeley Commonwealth Journal Somerset, KY Gregory Meade Johnson County Farm Bureau Paintsville, KY Bruce Meece TECO/Perry County Coal Hazard, KY Chris Melton Ohio Valley Bank Henderson, KY Steve Merrick Somerset Hardwood Flooring, Inc. Somerset, KY Gregory Meyer UPS Louisville, KY Billy Jo Miles Miles Enterprise Owensboro, KY Pam Miller Whayne Supply Hazard, KY Steve Miller US Army Corps of Engineers Jamestown, KY Herbert A. Miller, Jr. Columbia Gas of Kentucky Lexington, KY Jeff Mills Ambrake Elizabethtown, KY Hugh T. Mitchell First Trust Bank Hazard, KY Mike Mitchell Stober Drives, Inc. Maysville, KY Sarah Moore Medical Center Bowling Green, KY Brian Morrison Bri-Den Company Ashland, KY Tim Mosher Kentucky Power Frankfort, KY Dwayne Moss TJ Samson Community Hospital Glasgow, KY Don Moss State Farm Insurance Somerset, KY Reuben Netherland Stupp Bridge Company Bowling Green, KY Scott Nicewarner EDS Corporation Winchester, KY Sheila Noe Hazard Nursing Home, Inc. Hazard, KY Dan Norton Electro Cycle Madisonville, KY G. Kelly Nuckols Jackson Purchase Energy Paducah, KY Signa Oliver Freudenberg Nonwovens Hopkinsville, KY Brigid Osborne Hospice of Hope Maysville, KY John Packwood Raytheon Corporaton Louisville, KY Roy Palk East Kentucky Power Cooperative Lexington, KY Ernest H. Pardue Express Personnel Services Elizabethtown, KY R. Edwards Parsons Bank of Harlan Harlan, KY Ed Patton East Ky. Health Services Center Hindman, KY 10 27 PARTICIPANTS CEO DIALOGUE SESSIONS STATEWIDE DATA - LABOR POOL: NON-TECHNICALLY SKILLED Do you anticipate the region having a large enough pool of qualified non-technically-skilled entry-level candidates from which to draw employees in the next 18 months? In the next three years? -Percentage is calculated by dividing the number of responses by the number of CEO Dialogue Session participants. kentucky community & technical college system In the Eye of the Storm Terry Peeples Jennie Stuart Medical Center Hopkinsville, KY Porter G. Peeples, Sr. Lexington Urban League Lexington, KY Steve Penrod United States Enrichment Corporation Paducah, KY Sharon Pepper Accuride Corporation Henderson, KY Bill Perrin CSI Paducah, KY Craig Perry Autoliv Madisonville, KY David Phelps Bluegrass Oakwood Somerset, KY Dan Phillips Methodist Hospital Henderson, KY Dave Phillips Tyson Foods Inc. Robards, KY Jennifer Phillips Sunrise Manor Nursing and Rehab Somerset, KY Larry Pike R R Donnelley Glasgow, KY Wendy Plyman Webasto Lexington, KY Mark Pogue Pogue Group Greenville, KY Audrey Powell Ephraim McDowell Health Danville, KY Kenton Powell New Mather Metal, Inc. Franklin, KY Carmen Poynter Rockcastle Hospital Mt. Vernon, KY Tom Preston Foothills Rural Telephone Cooperative Staffordsville, KY Rhonda Purdon Federal Mogul Maysville, KY Kent Pyle Eagle Industries LLC Bowling Green, KY Doug Pytlinski Greenview Hospital Bowling Green, KY Gene Ray Gene Ray Electric Company Elizabethtown, KY Mickey Ray Modern Vending Company Somerset, KY Joe Reagan Greater Louisville, Inc. Louisville, KY Jack Reid Maintainer Hopkinsville, KY Joe Reid Amatrol Jeffersonville, IN Donny Rentfro KY River Medical Center Jackson, KY Craig Rice Atmos Energy Corporation Madisonville, KY Harry Richart National City Bank Lexington, KY Mary Jean Riley North American Stainless Ghent, KY Bob Rivera Communicare Inc. Elizabethtown, KY E. C. Roberts, Jr. BellSouth Louisville, KY Rodney Rodgers Stewart & Richey Construction Bowling Green, KY Dan Rosenberg Three Chimneys Farm Midway, KY Lucien Ross Ross Realty Ashland, KY Gerald Ross A-Carb L.L.C. Walton, KY Klaus Rotermann Bowling Green Metalforming Bowling Green, KY Charlie Rothe Summit Molding & Engineering Madisonville, KY Michael Rust Kentucky Hospital Association Louisville, KY Todd Scaggs Linens N Things Shepherdsville, KY Terry Scariot Pan-Oston Company Bowling Green, KY John Scheel Kentucky Electric Steel Ashland, KY Kenneth Schmidt Bawac, Inc. Florence, KY Randy Schumaker Logan Aluminum, Inc. Russellville, KY Randolph Scott Vaughn & Melton Engineers Middlesboro, KY 26 11 CEO DIALOGUE SESSIONS STATEWIDE DATA - BUSINESS AND INDUSTRY CHALLENGES What are the top three challenges facing the regions business and industry over the next three years? Rank Responses Total % 1 Lack of a sufficient pool of qualified workers 153 50% 2 Availability of technically-skilled employees 97 32% 3 Escalating healthcare costs 91 30% 4

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